Empowerment: Key success factor of successful digital transformations

Amanda FajakAI, Digital, Innovation, Jerome Parisse-Brassens, Walking the Talk

One of the key cultural attributes of successful digital transformations, which we identified in our recent research on Culture for Digital/AI, is empowerment. The term and the concept are not new. In fact, many employees in organisations today sort of expect to be empowered to do their job. With the advent of Artificial Intelligence, the need for autonomy and empowerment becomes even more pressing.