Most people are operating in unchartered territory in terms of new ways of working. Flexibility, adaptability and vulnerability (i.e. “I don’t have all the answers”) are critical in a remote/hybrid world. Courage becomes key – a willingness to experiment, try new things, and ask for help when needed. Encourage your people to take a leap of faith and assure them of your backing. Try new things yourself and be upfront when things don’t work out.

Try these tips to be more courageous:

• Be curious and listen – 1:1 or you can crowdsource ideas. Ask lots of questions!
• Remotely people are more reticent to raise issues so actively ask people ‘what challenges do you have today?’; ‘What problems can I help you with?’; ‘What are the important things we should be thinking about/ discussing as a team?’
• Keep communicating your vision for the future, talk about your purpose, working remotely people’s world/company view can be narrowed.
• Show courage – be prepared to try new things out when building connections remotely. Ask for feedback – is this working for you? Be flexible and adapt the approach if required.
• Reward ‘loyal dissent’ – make it easy for people to challenge. (Source)
• Latest research (Copenhagen Business School, June 2021, based on 5,000 teams) shows that dispersed teams reach success quicker and fail more slowly. (Source)
  
  

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